Sakaem Logistics
SAKAEM Logistics Review
Last Updated: February 2025
Keisha Thompson
Writer
Fact Checked
Chloe Davis
Senior Editor
Reliable Shipping with Trusted Carrier Partners
Flexible Transport Solutions for Any Vehicle
No Upfront Payments, Pay Only on Dispatch
Easy Online Booking and Instant Quotes
Extended Hours Support & Real-Time Tracking
In a Nutshell
SAKAEM Logistics is a reputable auto transport service known for providing efficient and transparent vehicle shipping solutions across the United States. With a strong emphasis on customer satisfaction and affordability, SAKAEM offers a range of transport options, including open and enclosed carrier services. Clients benefit from a streamlined booking experience, a dedicated advisor to assist with every stage of transport, without upfront payments or deposit required, and no hidden fees. Backed by a network of vetted carriers, SAKAEM Logistics ensures secure, reliable, and personalized vehicle transport that meets the diverse needs of both individual and corporate clients.
Pros
Flexible Service Options: Offers a variety of shipping methods like open and enclosed transport, catering to different customer needs.
Wide Network of Carriers: Partners with a large network of carriers, providing competitive pricing and availability.
Transparent Pricing with No Upfront Costs: Enjoy peace of mind with no upfront payments and a clear pricing structure free from hidden fees.
Fully Licensed and Insured: Registered with the FMCSA and works with insured carriers, ensuring vehicle safety.
Quick and Easy Booking Process: Simple online booking system, with quotes available quickly and easily.
Cons
No In-House Fleet: As a broker, SAKAEM does not own or operate its own fleet, limiting direct control over the shipping process.
Pricing Variability: Shipping costs can fluctuate based on demand, vehicle type, and distance, making it harder to predict exact pricing.
Limited State Coverage: Available in 48 continental states, but does not ship to Alaska or Hawaii
Services Offered
SAKAEM Logistics offers a comprehensive range of auto transport services to meet diverse customer needs. Their offerings are designed for both individual and corporate clients, ensuring flexibility and reliability in vehicle transportation.
Open Transport: A cost-effective and widely used method where vehicles are transported on an open-air trailer. Suitable for standard vehicles, this option allows for quicker service availability at affordable rates.
Enclosed Transport: A premium service that provides added protection for high-value, luxury, or vintage vehicles by enclosing them within a covered trailer. Ideal for customers concerned about exposure to the elements.
Door-to-Door Shipping: Provides maximum convenience by picking up and delivering the vehicle as close as possible to specified locations, minimizing additional travel for customers.
Expedited Shipping: A quick shipping option designed for customers with time-sensitive needs, ensuring faster delivery times.
Fleet Relocation: Specifically designed for corporate clients, this service caters to businesses needing to relocate multiple vehicles, such as rental car fleets, across regions or states.
Auction Transport: For clients looking to buy or sell vehicles at auctions, SAKAEM provides specialized transport solutions to safely deliver vehicles to auction sites.
Transport Process
SAKAEM Logistics is committed to a smooth, efficient, and transparent vehicle shipping experience. Their transport process is streamlined to ensure customer convenience and peace of mind from start to finish.
Quote & Booking
Customers start by requesting a free quote online or via phone. Once the quote is accepted, booking can be completed easily, securing a spot on the transport schedule.Vehicle Preparation
Before pick-up, customers are provided with clear guidelines to prepare their vehicle. This includes removing personal items, securing any loose parts, and ensuring the vehicle is in good condition for transport.Pick-Up
SAKAEM coordinates a convenient pick-up time and location. A professional driver inspects the vehicle, noting its current condition, and documents it with photographs for added transparency.Transit & Tracking
During transit, customers can track their vehicle’s journey and receive updates on its location. SAKAEM’s drivers prioritize safe and timely delivery, adapting to traffic and weather conditions as needed.Delivery
Upon arrival at the destination, the driver conducts a final inspection with the customer, ensuring the vehicle is in the same condition as at pick-up. The customer is then notified, completing the delivery process.Customer Support
Throughout the entire process, SAKAEM’s support team remains available for questions and updates via phone, chat and email, offering customers peace of mind at every stage of transport.
Payments & Pricing
SAKAEM Logistics strives to offer transparent, competitive pricing tailored to each customer’s unique needs. With flexible payment options and clear, upfront quotes, SAKAEM makes the booking process straightforward and convenient.
Instant, Transparent Quotes
Customers can request a free, instant quote through SAKAEM’s website, receiving a comprehensive breakdown of costs without hidden fees. Pricing is based on factors such as distance, vehicle size, transport type, and additional services, providing clear expectations from the start.Flexible Payment Options
To accommodate varying budgets and preferences, SAKAEM offers multiple payment options, including major credit cards, bank transfers, and secure online payment platforms. Payment plans may also be available for those seeking to spread costs over time.Deposit Policy
SAKAEM does not require a deposit to secure a booking. This approach enables customers to reserve their slot without committing the cost upfront, allowing flexibility and ease.[3]Discount Programs
SAKAEM provides discounts for certain groups, including military personnel, seniors, and students, as well as bulk discounts for businesses or customers shipping multiple vehicles. Seasonal promotions may also be available, providing additional opportunities for savings.No Hidden Fees
Unlike some competitors, SAKAEM prides itself on a no-hidden-fees policy. They provide upfront estimates and make every effort to arrange a reliable transport service that stays within the quoted budget.Price-Match Guarantee
To further support customer satisfaction, SAKAEM offers a price-match guarantee. If a customer finds a comparable service at a lower price, SAKAEM will match or beat the competitor’s rate, ensuring customers get the best value.
Insurance & Coverage
SAKAEM Logistics prioritizes vehicle safety, providing extensive insurance coverage to protect customers’ vehicles throughout the entire transport process. With SAKAEM, customers can rest assured knowing their vehicle is in reliable hands and safeguarded by comprehensive insurance policies.
Standard Coverage
All vehicles transported by SAKAEM Logistics come with standard insurance coverage at no additional cost. This coverage safeguards against potential damage during transit, giving customers peace of mind at no extra expense.Transparency in Claims
In the rare event of an incident, SAKAEM’s claims process is straightforward and efficient. Their customer support team assists clients at every step, ensuring all necessary documentation is in place and any claims are processed quickly.Experienced and Insured Drivers
Every driver in the SAKAEM network is fully licensed and insured, further reinforcing the reliability and accountability in SAKAEM's transportation services. Driver training and regular inspections contribute to maintaining a high standard of care for each vehicle in transit.Tracking and Updates for Peace of Mind
Throughout the journey, customers receive updates on their vehicle’s status and location, adding another layer of reassurance. This commitment to transparency helps customers stay informed and confident that their vehicle is being handled with care.
Customer Support
At SAKAEM Logistics, customer satisfaction is the top priority, with dedicated support available throughout the entire vehicle shipping process. Whether customers have questions before booking or need assistance with tracking during transit, SAKAEM's team is ready to provide helpful, timely responses.
Support 6 days a week
SAKAEM provides customer service every day of the week except Sundays, accessible by phone, email, and live chat, with very fast response rates.Dedicated Account Managers
For businesses and high-volume clients, SAKAEM offers dedicated account managers who provide personalized service, handling every detail to ensure a smooth shipping experience. These managers are experts in logistics, working closely with clients to accommodate any specific requirements or address concerns.Real-Time Tracking Updates
Customers can monitor their vehicle’s status in real-time through SAKAEM’s online portal or mobile app. This provides peace of mind by allowing clients to stay informed every step of the way, from pickup to delivery.Proactive Communication
SAKAEM’s support team proactively reaches out with regular updates, notifying customers of estimated arrival times and any potential delays. This commitment to transparency and communication helps avoid surprises and keeps customers in the loop.Post-Delivery Follow-Up
After delivery, SAKAEM reaches out to ensure the customer’s expectations were met and to address any feedback. This post-delivery support reinforces SAKAEM’s commitment to customer satisfaction and continuous improvement.Issue Resolution Team
In the rare event of issues during transit, SAKAEM’s issue resolution team is trained to handle all concerns swiftly and professionally, working with customers to find an optimal solution and ensuring their needs are prioritized.
Compare Auto Shipping Quotes
When considering an important service, it's wise to explore various choices and compare cost estimates. Here's an in-depth comparison of Mercury Auto Transport with other leading shipping firms for transporting a 2020 Toyota Highlander using an open carrier over a distance of about 1,670 miles:
Company | Total Cost | Avg. Cost per Mile |
|---|---|---|
SGT Auto Transport | $1,253 | $0.60 |
Montway Auto Transport | $1,277 | $0.62 |
Mercury Auto Transport | $1,286 | $0.63 |
Sakaem Logistics | $1,303 | $0.69 |
Auto Shipping Group | $1,319 | $0.77 |
Sherpa Auto Transport | $1,347 | $0.79 |
The above data was compiled from various sources and may be subject to change. Prices and availability might vary and should be confirmed with each company for the most accurate and current information.
Fleet
SAKAEM Logistics does not operate its own fleet of vehicles. Instead, it acts as a broker, connecting customers with a network of trusted third-party carriers to handle auto shipping. By working with a variety of established transport companies, SAKAEM offers flexibility in vehicle shipping options, ensuring that clients have access to a broad range of carriers that can accommodate different vehicle types, shipping methods (open or enclosed), and delivery needs. This model allows SAKAEM to provide competitive pricing and reliable service through its network partners.
Testimonials
They are very professional. Quick to respond. My car is in great shape and delivered in 3 days. They get great drivers. 10/10 recommend for when you are moving and are stressed and when looking at other companies. They may be a bit late, but they won't leave your car stranded or broken like other companies I was looking into. Also I barely write reviews but this is for people who are already having a hard time moving and have to think about getting their car moved like I did.
Source: Google
The cost was low compared to other places I called. They were able to pick my car up on short notice and it took about 5 days for it to get to me. The process was seamless and communication with the driver they choose was great. I’d definitely recommend them for your transportation needs especially if it’s you first time shipping a car and you nervous about getting scammed. They did an awesome job getting my car to me in a timely manner
Source: Trust Pilot
Had a very good experience with this company. Had to ship my vehicle from Tampa on a very short notice and they were extremely helpful. I didn't have to pay more than the price they offered me and they answered all of my calls and any questions I had regarding the shipment. The team is really nice and responsive and kept me updated during the whole process. Will certainly use their services again when we go back there in a few months!
Source: Google
Bottom Line
SAKAEM Logistics stands out as a reliable choice for auto shipping due to its flexible service offerings, strong reputation, and transparent communication with customers. As a broker, they provide access to a diverse network of carriers, ensuring that clients have multiple options to suit their budget and schedule. With a focus on safety and customer satisfaction, SAKAEM is a solid option for anyone looking for efficient, cost-effective vehicle transport. Whether you're shipping across the country or just need a local delivery, SAKAEM offers a trustworthy solution.
Overall Rating
9.2
Industry Reputation | 9 |
Customer Sentiment | 9 |
Services | 9.5 |
Value for Money | 9 |
Sakaem Logistics FAQs
Is SAKAEM Logistics a Broker?
Yes, SAKAEM Logistics operates as a vehicle shipping broker. This means they do not own or operate their own fleet of trucks but instead work with a network of vetted carriers to arrange the transport of vehicles. By leveraging a wide range of third-party shipping companies, SAKAEM can offer flexible options and competitive prices tailored to each customer's needs. Their role as a broker allows them to connect clients with carriers that best match their specific transport requirements.
Is SAKAEM Logistics Legit?
SAKAEM Logistics has earned a solid reputation as a legitimate vehicle shipping broker. It is registered with the Federal Motor Carrier Safety Administration (FMCSA) and holds the necessary licensing and insurance to operate legally in the United States. As a broker, SAKAEM works with reliable, insured carriers to ensure safe and timely deliveries. While customer reviews are generally positive, as with any service, it's important to do due diligence. Many customers report satisfactory experiences, with prompt communication and on-time deliveries.
How much does SAKAEM Logistics cost?
The cost of shipping with SAKAEM Logistics can vary based on several factors including the distance of the move, the size and type of the vehicle, the shipping method (open or enclosed transport), and the delivery timeline. While SAKAEM doesn't provide fixed pricing on their website, they offer free quotes through their platform. It's best to file a quote on their website, or call them, to get an accurate estimate for your specific shipping needs. Brokers like SAKAEM may offer competitive rates, but prices are often influenced by the availability of carriers and market demand at the time of booking.
Our Methodology
Our approach to reviewing car shipping companies is designed to provide you with comprehensive insights for making informed decisions. We focus on key areas that impact your overall experience and satisfaction. Here are the elements we consider:
Reliability and Trustworthiness (25%): We check the Better Business Bureau (BBB) score to ensure the company is reliable and trustworthy.
Service Coverage: We look at how well the company's services cover the entire country, ensuring accessibility for customers everywhere
Customer Service Quality: We consider customer satisfaction ratings and extras like GPS tracking to gauge the overall customer experience
Policy and Flexibility: A clear and customer-friendly cancellation policy is crucial for flexibility, earning companies higher scores
Global Transport Options: Companies offering international car shipping options get extra points for their global capabilities
Coverage and Protection: We evaluate the insurance coverage provided by companies, ensuring your vehicle is well-protected during transit
Our methodology aims to simplify the decision-making process for consumers by focusing on essential aspects that impact their car shipping experience. Each company is thoroughly assessed based on these criteria, resulting in an overall rating that guides you towards the most reliable and customer-friendly car shipping providers.
Our qualifications*:
350+ hours of research
19 companies reviewed
2,300+ consumers surveyed & interviewed
